Delhi Office: (011) 40844911   |   Resort Number: 74569 30600    |

Hotel Policies 

General Terms And Conditions

  •     Terms & Conditions    
  •     Privacy Policy    
  •     Cancellation Policy    
  •     Child Policy    
  •     Pets Policy    
    Terms & Conditions    

The services of this site are available only to individuals who can form legally binding contracts under applicable law and thus, are not available to minors. By using this site, you represent that you are of sufficient legal age to use this site and to create binding legal obligations for any liability you may incur as a result of the use of this site. You also warrant that you are legally authorized to make the travel reservations and/or purchases for either yourself or for another person for whom you are authorized to act.

You may only use this site to make legitimate reservations or purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent reservations, or any reservation in anticipation of demand.

This site is to be used by you for your personal use only. Commercial uses of this site are strictly prohibited unless prior written consent has been granted. You agree that you will not use this site for chain letters, junk mail, 'spamming', solicitations (commercial or non-commercial) or bulk communications of any kind including but not limited to distribution lists to any person who has not given specific permission to be included in such a list. In addition, you agree not to create a hypertext link from any web site controlled by you or otherwise, to this site without the express written permission.

By accessing using, viewing, transmitting, caching or storing this site or any of its services, functions or contents, you shall be deemed to have agreed to each and all the terms, conditions, and notices in this site ('agreement') without modification. If you do not agree, please cease usage of the site and leave the site immediately. 

    Privacy Policy    

Royal Heritage hotel collects information about our guests and visitors to our web sites so that we can provide an experience that is responsive to our guests needs. We endeavor to collect information only with your knowledge and with your permission if necessary. The types of personally identifiable information that we collect may include your name, home, work and e-mail addresses, telephone and fax numbers, credit card information, date of birth, gender, and lifestyle information such as room preferences, leisure activities, names and ages of children and other information necessary to fulfill special requests (e.g. Health conditions that require special room accommodations).

Royal Heritage hotel is fully committed to providing you with information about the collection and use of personally identifiable information furnished by or collected from visitors while using our web sites, products and services. It is our practice not to ask you for information unless we need it or intend to use it. 

To ensure that your personally identifiable information is accurate and up to date, we encourage you to regularly review and update your information as appropriate (e.g. In the event your home or e- mail address changes or you wish to add an additional method for us to communicate with you).

Royal Heritage hotel recognizes the importance of information security and is constantly reviewing and enhancing our technical, physical, and logical security rules and procedures to help protect your personally identifiable information against loss, misuse and alteration while under our control. Although 'guaranteed security' does not exist either on or off the internet, we safeguard your information using both procedural and technical safeguards, including password controls, 'firewalls" etc. 

    Cancellation Policy    
  • More than 30 days of check in : No deduction
  • Less than 30 days, more than 15 days of check in : 35% deduction
  • Less than 15 days, more than 07 days of check in : 60% deduction
  • Less than 7 days : 85% deduction
  • Less than 3 days / no show : 100% deduction
    Child Policy    

Child below 6 years will be complimentary without an extra bed and child between 6 to 12 years of age will be chargeable.

    Pets Policy    
  • Prior information is mandatory to allow any pet in the resorts.
  • Pet must be fully trained and appropriately restrained by guest.
  • Pet must comply with local legislation requirements. 
  • Pet must be kept on a leash when in the hotel or on hotel property unless it is in the guest's room.
  • Pets must not be left unattended.
  • If guest requires pet supplies, they should contact the reservations/reception desk with an advance notice.
  • Pets are not allowed in any food and beverage outlets, health club and pool areas of the hotel. This exclusion does not apply to guide dogs.
  • Guests are responsible for cleaning up after their pet on hotel property and in the neighbourhood.
  • Any disturbances such as barking must be curtailed to ensure other guests are not inconvenienced.
  • Guests must contact the housekeeping department to arrange for a convenient time for servicing their room.
  • Guests are responsible for all property damages and/or personal injuries resulting from their pet.
  • Guests agree to indemnify and hold harmless the hotel, its owners and its operator from all liability and damage suffered as a result of the guest's pet and the hotel reserves the right to charge guest's account commensurate to the cost of such damages.
  • Maximum 2 pets are allowed per room.We charged a fee of Rs. 250/- per night per pet.

Explore Uttarakhand

At Our Resorts In - Jim Corbett - Kausani - Nainital

to top button